User experience management services
OHIM wishes to mature in its user experience practices through a main initiative, which is to develop a user experience management strategic vision. The first and most important objective of the contractor will be to analyse the current practices and state of play in the area at the Office and help develop a strategic vision and concrete roadmap with its associated plan in such an area. The purpose of the services required is to ensure that user voices/feedback are listened to and methodically analysed to develop a set of actionable plans which can be embedded into the Office's strategy.
The required projects, actions and activities will be developed and implemented throughout the duration of the contract. The sub-areas contained are:
— user experience management analysis,
— user satisfaction survey,
— real-time satisfaction survey,
— market research.
Plazo
El plazo para la recepción de ofertas era de 2014-07-15.
La contratación se publicó en 2014-05-23.
¿A quién?
¿Cómo?
¿dónde?
Historial de adquisiciones
| Fecha |
Documento |
| 2014-05-23
|
Anuncio de licitación
|
| 2014-08-13
|
Información complementaria
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